A warm welcome from all of us at the Boulder Outlook Hotel & Suites! Meet our management team first through bios and photos, then we'll welcome you in person when you arrive!
Dan King, CHA Owner, The Boulder Outlook Hotel & Suites
Dan King is the Ambassador of Cool. King's responsibilities include spiritually and emotionally coaching the staff at The Outlook, ensuring the hotel remains unique as it continues to provide its guests with an unexpected level of service. He is an expert in many aspects of hotel management including financials, food and beverage and general hotel operations. King has more than two decades of experience in the hospitality industry.
King joined the New York offices of HVS International in 1985 and during his initial six-year tenure with HVS and was promoted to senior vice president. At HVS International, he was involved in more than 250 consulting and valuation assignments including hotel valuations, operational reviews, expert court testimony and other consulting assignments for properties ranging from roadside motels to five-star resorts.
After leaving HVS International, King worked in New York for a wholly owned affiliate of Hong Kong Shanghai Banking Corporation (HSBC) from 1992 to 1997. As vice president, senior asset manager, King oversaw the takeover, operation, renovation and disposition of a diverse portfolio of commercial real estate including 15 hotels and two golf courses, as well as condominium projects and retail shopping centers. King's hotel portfolio ranged from roadside motels in Florida to an upscale center city hotel in Manhattan. In a series of individual transactions, King was able to sell the portfolio, roughly valued at $65 million, for more than $90 million. He budgeted and oversaw numerous renovation projects ranging in total cost from $2,000 to $12,000,000.
King holds a Bachelor's of Science degree from The Hotel School at Cornell University in Ithaca, NY and is accredited as a certified hotel administrator (CHA) from the American Hotel & Lodging Association. He has completed all course work for the Appraisal Institute's MAI designation and has been licensed as a real estate salesperson in New York and as a general certified appraiser in Connecticut. King has been a frequent lecturer at hospitality conferences and has authored articles published in the HVS Journal, as well as Real Estate Forum magazine. Most recently, he was a semi-finalist for the 2003 Rocky Mountain Region Entrepreneur of the Year award, as selected by Ernst & Young. King currently serves on the Boulder Chamber of Commerce's Community Affairs Council and on the Hospitality, Safety & Development Communication Committee. He is also a Vice President of the Boulder Hotel & Motel Association and is a Board Member for the Boulder Convention & Visitors Bureau.
King is married with two sons, Joe and Nick. His community involvement includes The Community Foundation, which encourages philanthropy and improving the quality of life in Boulder County, and the Muscular Dystrophy Association. His favorite thing about being a "Boulderite' is enjoying the great outdoors and the unique Boulder attitude. When Dan's away from The Outlook, he can be found riding his six-cylinder Valkyrie motorcycle or tubing down Boulder Creek with his family in tow.
Sue Ozburn, H.R.PuffnStuff
Sue joined the Outlook Hotel Management team in 2006 bringing a wealth of experience from her tenure as the Human Resources Manager / Benefits Administrator for HVS Hotel Management. She has held positions as office manager, full-charge bookkeeper, Executive Assistant and numerous administrative management assignments.
When Sue is not looking after the welfare of the Outlook employees and the Outlook customers she can usually be found catering to the whims of her four grandchildren on weekends.
Sue is affectionately referred to as "She Who Must Be Obeyed"
Nick Martin, Assistant General Manager, The Boulder Outlook Hotel & Suites
Nick earned his degree in hospitality tourism management from the University of Wisconsin and has worked in the hotel industry for more than a decade. He has been at The Outlook, (formerly the Ramada Inn), since 1999. As Assistant General Manager, he is responsible for all the administration and management of the hotel which includes oversight of Accounting, Reservation Desk and all general hotel operations.
Troy Rosen, Engineering Manager, The Boulder Outlook Hotel & Suites
Troy brings to The Outlook more than 20 years experience in construction project management and has been a part of The Outlook property (formerly the Ramada Inn) since 1989. As Engineering Manager he has extensive facility management responsibilities. Troy is a self-taught artist. Look for his work throughout the hotel.
Pat has 35 years experience in the restaurant/bar business as restaurant manager, kitchen manager and bar manager. He has been with HVS for more than three years at the Telemark Resort in Cable, WI and at the Best Western Regency in Greeley, CO, before transferring this year to the Boulder Outlook Hotel & Suites. In addition to his culinary expertise, Pat has been cultivating herbs and flowering plants in his indoor and outdoor garden areas at the hotel
Paul Ozburn, Web Wiz and Revenue Ranger
The Oz appeared some six decades ago by slipping through a crack in the cosmic egg. A master of all space and time, he passes effortlessly between a multitude of domains bringing his packets of awe like most carry their knapsacks filled with drudge. Into each sphere of being he offers the knowledge that transends the grasp of mortals. He is the Webtender and the Optimizer of the King's revenue.